Evaluating the percent of total transactions which resulted in a positive comment is important since it shows the percentage of customers which were very satisfied, and therefore can predict what percentage of your future customers will be satisfied. Your positive feedback rating was derived from comparing your total number of unique positive feedbacks, 2262 , to all feedback received. Since this number was 99.65 % of all feedbacks, you received 7 of the 7 points allotted for this category.

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Evaluating the percent of total transactions which resulted in a neutral feedback is important since it shows the percentage of customers which were not fully satisfied, and therefore can predict what percentage of your future customers will be not fully satisfied. Your neutral feedback rating was derived from comparing your total number of neutral feedbacks from registered users, 6 , to all feedback received. Since this number was 0.26 % of all feedbacks, you received 9.5 of the 9.5 points allotted for this category.

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Evaluating the percent of total transactions which resulted in a negative feedback is important since it shows the percentage of customers which were unsatisfied, and therefore can predict what percent of your future customers will be not fully satisfied. Your negative feedback rating was derived from comparing your total number of unique negative feedbacks, 2 , to all feedback received. Since this number was 0.09 % of all feedbacks, you received 19 of the 19 points allotted for this category.

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Ciphering a ratio of your Positve:Neutral:Negative is crucial since it combines the individual aspects of your rating and shows the quality of your sales. The ratio classifies your individual transactions as 'good' or 'bad' and compares the amount of 'good' transactions to the amount of 'bad transactions. This comparison accurately shows your past customer satisfaction, and can therefore predict your future customer satisfaction. Your ratio rating was derived from comparing the sum of both your neutral and negative feedback in relation to your positive feedback. This generated a raw ratio rating of 0 and gave you 40.82 of the 41 points allotted for this category.

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The amount of times you transacted is important since volume is an indication of whether you are a 'fly by night' seller, or if you are here to stay. Your past volume can predict your future volume, and your future volume can predict your future customer satisfaction. Your total transaction rating was derived by computing the sum of all feedback received. This amounted to 2270 feedbacks and gave you 19 of the 19 points allotted for this category.

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It is important to measure the time in which you were a member in order to make sure you are here for the long run, and to make sure that you have a reputation. Evaluating the Length of your auction house membership can also point out con-artists, which typically haven't been on the auction site for a long time and developed feedback ratings quickly. You have been a registered on-line auction member since 8/12/1999 . This amounts to a total of 126 months as a registered member and gave you 3 of the 3 points allotted for this category.

As part of the ReliableMerchant service, we maintain our own feedback rating on each of our customers. Maintaining our own feedback rating is important since it can serve as a platform for customers to leave comments without fear of retaliation. As long as you receive no negative feedback, you will get all 2.5 points allotted for this category. You can earn additional points by receiving positive feedback and you will lose points for negative feedback.